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Defining near misses: towards a sharpened definition based on empirical data about error handling processes
Marieke Kessels-Habraken1, Tjerk Van der Schaaf, Jan De Jonge
1Eindhoven University of Technology, 5600 MB Eindhoven, The Netherlands. m.kessels@infoland.nl
Reporting near misses, or incidents without patient harm, is crucial for improving healthcare safety. Clearer definitions of these events can help organizations learn from errors and prevent future medical accidents.
Area of Science:
- Healthcare Quality and Safety
- Medical Error Analysis
- Patient Safety Research
Background:
- Medical errors are frequent, and complete prevention is impossible.
- Strategies for timely error detection and correction are essential alongside error reduction.
- Near misses (incidents without patient harm) offer valuable insights into error recovery.
Purpose of the Study:
- To establish the need for a clearer, consistent definition of near misses.
- To enable large-scale reporting and analysis of near misses for improved healthcare safety.
- To gather information on successful error recovery mechanisms.
Main Methods:
- Qualitative incident reports and interviews were collected from two Dutch general hospitals.
- Analysis of 143 error handling processes associated with incidents.
- Comparison of error handling for incidents that reached the patient versus those that did not.
Main Results:
- Different incident types provide unique information about error handling.
- Error handling processes differed significantly between incidents that reached patients and those that did not, due to successful countermeasures.
- Proposed definitions for near misses could facilitate large-scale reporting.
Conclusions:
- A clearer definition of near misses is needed for effective analysis and reporting.
- The optimal definition of near misses may depend on the organizational context.
- Analyzing near misses can proactively improve care quality by identifying failure factors, enhancing error interception, and strengthening safety culture.
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