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Differences in responses to Web and paper surveys among school professionals
Georgette Yetter1, Kristen Capaccioli
1School of Applied Health and Educational Psychology, Oklahoma State University, Stillwater, OK 74078, USA. georgette.yetter@okstate.edu
Behavior Research Methods
|February 18, 2010
Summary
Web surveys had lower response rates than paper surveys for school professionals. Short surveys improved paper response rates, and Web respondents were younger. Paper surveys are recommended for this demographic.
Area of Science:
- Educational Research
- Survey Methodology
- Social Sciences
Background:
- Survey administration mode and length can influence participant response rates and characteristics.
- Understanding these effects is crucial for effective data collection in educational settings.
- Previous research offers insights but specific comparisons between Web and paper surveys in this context are needed.
Purpose of the Study:
- To investigate the impact of survey administration mode (Web vs. paper) and survey length (short vs. long) on response rates and respondent demographics.
- To compare the efficacy of different survey methods for reaching primary and secondary school professionals.
- To provide evidence-based recommendations for survey design in educational research.
Main Methods:
- A randomized experiment was conducted with 812 primary and secondary school professionals in the U.S.
- Participants were randomly assigned to one of four conditions: short Web, long Web, short paper, or long paper surveys.
- Response rates and demographic data (age) were analyzed across the different conditions.
Main Results:
- Web surveys yielded substantially lower response rates compared to paper-and-pencil surveys.
- Short surveys showed higher response rates than long surveys for paper administration, but not for Web.
- Web survey respondents were, on average, younger than paper survey respondents.
Conclusions:
- Paper-and-pencil survey methods are recommended for surveying professionals in primary and secondary school settings due to higher response rates.
- The choice of survey mode may introduce age-related biases in respondent samples.
- Further research could explore reasons for lower Web survey engagement among educators.
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