Search research articles

ABOUT JoVE

Overview Leadership Blog JoVE Help Center

AUTHORS

Publishing Process Editorial Board Scope & Policies Peer Review FAQ Submit

LIBRARIANS

Testimonials Subscriptions Access Resources Library Advisory Board FAQ

RESEARCH

JoVE Journal Methods Collections JoVE Encyclopedia of Experiments Archive

EDUCATION

JoVE Core JoVE Business JoVE Science Education JoVE Lab Manual Faculty Resource Center Faculty Site

Terms & Conditions of Use

Related Concept Videos

Health Information Technology and Healthcare Information System

Health Information Technology and Healthcare Information System

Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:

Impression Management Techniques III: Aligning Actions

Impression Management Techniques III: Aligning Actions

Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...

SBAR II: Application of SBAR

SBAR II: Application of SBAR

SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...

Integrated Healthcare System

Integrated Healthcare System

An integrated healthcare system (IHS) is a set of organizations that provides for or arranges to provide coordinated and continuous service to a defined population. The IHS takes responsibility for that particular population's health status and outcome, both clinically and fiscally. An integrated healthcare system is a well-organized, well-coordinated, and collaborative network. The integrated delivery system is a network that connects different healthcare providers to deliver organized,...

Impression Management Techniques I: Managing Appearances

Impression Management Techniques I: Managing Appearances

Appearance is a multidimensional aspect of self-presentation that encompasses observable attributes such as clothing, grooming, speech, and nonverbal behavior. These elements are often strategically managed to align with socially constructed expectations in different settings. For instance, individuals tailor their appearance during job interviews, social gatherings, or athletic events to meet the perceived norms of those environments.Contextual Adaptation and Social SignalsThe research...

Methods of Documentation II: POMR

Methods of Documentation II: POMR

The Problem-Oriented Medical Record (POMR) revolutionized medical record-keeping by introducing a systematic approach focusing on the patient's problems rather than merely listing symptoms. Dr. Lawrence Weed's introduction of this method in the 1960s marked a significant advancement in medical documentation. The POMR framework consists of four key components: the database, problem list, plan of care, and progress notes.

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by

Same author

A Cognitive Task Analysis of How to Teach the Retropubic Midurethral Sling Surgery.

Urogynecology (Philadelphia, Pa.)·2026

Same author

Enhancing Agent-Based Models with Real-Time Movement Data to Assess Impacts of Biosecurity Interventions on Disease Exposure in Healthcare Settings.

ACM-BCB ... ... : the ... ACM Conference on Bioinformatics, Computational Biology and Biomedicine. ACM Conference on Bioinformatics, Computational Biology and Biomedicine·2026

Same author

Intraoperative Video Recording: Capturing Opportunities to Advance Health Professions Education Research.

Journal of surgical education·2026

Same author

Accurate Estimation of Individual Transmission Rates Through Contact Analytics Using UWB Based Indoor Location Data.

International Conference on Smart Applications, Communications and Networking : SmartNets. International Conference on Smart Applications, Communications and Networking·2026

Same author

Postoperative Hysterectomy Complications: Comparing Novel Versus Traditional Hemoglobin A1c Cut-Offs.

Journal of minimally invasive gynecology·2025

Same author

Bayesian inference of nosocomial meticillin-resistant Staphylococcus aureus transmission rates in an urban safety-net hospital.

The Journal of hospital infection·2025

Search research articles

Related Experiment Video

Updated: Jun 16, 2026

The Immersive Cleveland Clinic Virtual Reality Shopping Platform for the Assessment of Instrumental Activities of Daily Living

The Immersive Cleveland Clinic Virtual Reality Shopping Platform for the Assessment of Instrumental Activities of Daily Living

Published on: July 28, 2022

Resident front office experience: a systems-based practice activity.

Gary Sutkin¹, Christine K Aronoff

¹Department of Obstetrics, Gynecology, and Reproductive Sciences, University of Pittsburgh, Pittsburgh, PA, USA.

Medical Education Online

|February 19, 2010

Summary

This summary is machine-generated.

This study introduced obstetrics and gynecology residents to front office operations, fostering appreciation for staff roles and generating improvement ideas. The program successfully met systems-based practice educational requirements.

Keywords:

front office resident education systems-based practice

More Related Videos

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

Published on: December 23, 2025

Related Experiment Videos

Last Updated: Jun 16, 2026

The Immersive Cleveland Clinic Virtual Reality Shopping Platform for the Assessment of Instrumental Activities of Daily Living

The Immersive Cleveland Clinic Virtual Reality Shopping Platform for the Assessment of Instrumental Activities of Daily Living

Published on: July 28, 2022

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

Published on: December 23, 2025

Area of Science:

Medical Education
Healthcare Management
Systems-Based Practice

Background:

Residency programs require training in systems-based practice.
Understanding front office operations is crucial for practice success.
Gaps often exist in resident knowledge of administrative functions.

Purpose of the Study:

To develop and assess a systems-based practice experience for residents.
To introduce residents to front office responsibilities.
To encourage resident-generated suggestions for front office enhancement.

Main Methods:

Obstetrics and Gynecology residents participated in a one-day front office training.
Training involved shadowing and direct experience with front office staff.
Residents completed pre/post surveys and provided open-ended feedback.
Resident performance was evaluated by supervising staff.

Main Results:

High resident enthusiasm reported for the training experience.
Residents recognized the vital role of front office staff.
Increased appreciation for staff training and responsibilities was observed.
Residents provided valuable suggestions for practice improvement.

Conclusions:

The program effectively enhanced resident understanding of front office roles.
It provided a platform for residents to contribute practice improvement ideas.
The initiative fulfilled Accreditation Council for Graduate Medical Education (ACGME) systems-based practice requirements.