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Readiness for organisational change among general practice staff
B Christl1, M F Harris, U W Jayasinghe
1Centre for Primary Health Care and Equity, University of New South Wales, UNSW, Sydney, NSW 2052, Australia.
Quality & Safety in Health Care
|March 3, 2010
Summary
General practice staff readiness for organizational change is linked to their roles and job satisfaction, not practice characteristics. Addressing job satisfaction may facilitate change in chronic disease management.
Area of Science:
- Primary Care Research
- Health Services Management
- Organizational Psychology
Background:
- General practices face increasing demands for chronic disease management, necessitating organizational change.
- Staff readiness for change is a critical factor influencing the success of interventions in primary care settings.
Purpose of the Study:
- To investigate general practice staff readiness for organizational change.
- To examine associations between staff readiness and characteristics of both staff and their practices.
Main Methods:
- A cross-sectional study involving 58 general practices across three Australian states.
- Data collected via questionnaires assessing readiness for organizational change, job satisfaction, and practice characteristics.
- Multilevel regression analysis used to identify significant associations.
Main Results:
- Practice characteristics did not correlate with staff readiness for change.
- Non-clinical staff roles and full-time employment were associated with higher readiness for change.
- Lower job satisfaction was significantly linked to greater readiness for organizational change.
Conclusions:
- Facilitating organizational change requires tailored approaches considering the diverse roles within general practice teams.
- Addressing moderately low job satisfaction presents a potential avenue for driving organizational change in primary care.
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