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Published on: August 1, 2019
Communication plays key role in OB patient expectations
Kathleen Shostek1, Christine Clark
1ECRI Institute Headquarters, Plymouth Meeting, PA, USA.
Abstract:
Obstetrics is a medical specialty with high profesional liability exposure. Every aspect of an adverse OB outcome has become an opportunity for a legal review. Common root causes in adverse outcomes include communication failure, poor teamwork, and system failures. Indeed, poor communication is a significant factor in OB-related malpractice claims. This excerpt from the booklet Risk Management Pearls for Obstetrics highlights those causes (particularly poor communications) and provides strategies to address them.
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