Anger in the operating room

In the microcosm of the operating room, where all actions and feelings appear intensified, anger can quickly become a significant obstacle to efficient functioning. The ability to therapeutically respond to angry feelings is an important skill for the OR manager. A manager who can respond to another's anger with a cool emotional tone, who can select when and where to express angry feelings, and who can deliberately solve a problem will be respected as a manager as well as a leader whose example should be followed.