Exploring the role of the community matron

The introduction of the community matron (CM) is important for the management of long-term conditions (Department of Health (DH), 2005b). However, the role is relatively new in the UK and evidence is limited as to how CMs perceive their role. This study has therefore examined CMs' perceptions of their role. The objectives of the study are to understand how CMs perceive and practice their roles. Furthermore, to analyse the affect of influencing factors on the CMs role and understand the perception of the role in light of Governmental policy. Two focus groups were held to which twelve CMs from a range of PCTs attended. Data were manually transcribed and an analytical approach was used to index the data. Six main themes emerged which are explored in the article. CMs perceived their role to be highly valued by their patients. The perception of their role by other professionals varied and anxieties about role recognition, support and dual roles were raised. Similarly, support from managers and PCTs varied. Training and developmental needs were highlighted to be paramount for their role. CMs were generally optimistic about their role, especially the positive effects it has had on their patients. However, the concerns raised.