How do pharmacists manage acute diarrhoea in an 8-month-old baby? A simulated client study

Annelies Driesen1, Yvan Vandenplas

  • 1Test-Aankoop/Test-Achats, Brussels, Belgium. adriesen@test-aankoop.be

Insights

Community pharmacists provided insufficient information for managing infant acute diarrhea. While advising on hydration, they asked few questions and offered limited medication counseling, impacting pharmaceutical care quality.

Area of Science:

  • Pharmacy Practice
  • Pediatric Health
  • Community Health Services

Background:

  • Community pharmacists play a crucial role in patient counseling and pharmaceutical care.
  • Assessing the quality of pharmaceutical care provided for common pediatric conditions is essential.

Purpose of the Study:

  • To evaluate the extent to which community pharmacists fulfill their role in managing acute diarrhea in infants.
  • To analyze the information gathered and advice provided by pharmacists for an 8-month-old infant with acute diarrhea.

Main Methods:

  • A simulated client study involving 101 Belgian pharmacies.
  • Two female simulated clients presented with a scenario of an infant experiencing acute diarrhea.
  • Audio recordings captured pharmacist questions, verbal advice, and suggested medications.

Main Results:

  • Most pharmacists inquired about the infant's age, but few asked about symptom duration, fever, or vomiting.
  • 75% of pharmacists discussed hydration and dehydration risks; only 4% explained dehydration signs.
  • Oral rehydration solution was recommended by 30%, Saccharomyces boulardii by 86%, with limited dietary advice and doctor consultation recommendations.

Conclusions:

  • Pharmacists generally asked insufficient questions to adequately assess infant acute diarrhea.
  • While hydration advice was common, counseling on suggested medications and dietary management was inadequate.
  • There is a need to improve pharmacists' diagnostic questioning and comprehensive counseling skills in pediatric acute care.
Abstract

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