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Updated: Jun 15, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Telling tales: 'atrocity' stories and the patient experience
1Faculty of Health and Life Sciences, University of the West of England, Bristol.
Abstract:
This article examines how nurses perceive critical or atrocity events in the workplace and the impact of these events on nurses' career paths and patients' experiences. It explores how nurses' interpretations of events can influence practice, and how senior nurses can use accounts of these experiences to better understand their staff and maintain patient safety.
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