Losing the moment: understanding interruptions to nurses' work
Linda McGillis Hall1, Cheryl Pedersen, Laura Fairley
1Lawrence S. Bloomberg Faculty of Nursing, University of Toronto, Toronto, Ontario, Canada M5T 1P8. l.mcgillishall@utoronto.ca
Abstract:
Interruptions in the nursing work environment can have significant, detrimental effects on patient safety. This mixed-method study used work observation and focus groups to explore interruptions in nursing work. A large number of interruptions were reported. Causes of interruptions are analyzed, and systems processes for reducing these in the future are discussed.
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