Clinic nurses and faculty developed a standardized nursing quality assurance program across three sites. This collaborative approach fostered a dynamic team and improved patient care quality.
Area of Science:
Nursing
Healthcare Quality Improvement
Clinical Management
Background:
Quality assurance programs are essential for maintaining high standards in diverse clinical settings.
Developing standardized programs across multiple sites presents unique challenges.
Effective collaboration between clinic nurses and faculty is crucial for successful implementation.
Purpose of the Study:
To develop a standardized nursing quality assurance program suitable for three distinct clinic sites.
To explore the impact of a collaborative, supportive approach in guiding clinic nurses through program development.
To evaluate the effectiveness of the structure, process, outcome framework in quality assurance initiatives.
Main Methods:
A collaborative model involving clinic nurses and nursing faculty was employed.
Nurse consultants adopted a supportive, non-leadership role.
The change process was guided by the structure, process, outcome framework.
Regularly scheduled meetings and task delegation facilitated program development.
Main Results:
An excellent, standardized nursing quality assurance program was successfully developed.
The collaborative process resulted in the formation of a dynamic nursing team.
The structure, process, outcome framework proved effective in guiding the initiative.
Conclusions:
Collaborative development, with a supportive role from consultants, can lead to effective standardized quality assurance programs.
Shared responsibility and clear tasks foster teamwork and program success.
The structure, process, outcome framework is a valuable tool for nursing quality assurance development.
