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Updated: Jun 14, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Mental health - cultural competence
John Furler1, Renata Kokanovic
1Primary Care Research Unit, Department of General Practice, The University of Melbourne, Victoria, Australia. j.furler@unimelb.edu.au
Background:
Depression, and its associated anxiety, is very common in the community and frequently managed in general practice. Yet it remains a problematic concept. Differing views of depression influence both clinical practice and research.
Objective:
This article discusses the way each patient's culture interacts with other important contexts of clinical practice to shape how depression is understood and managed.
Discussion:
Cultural and linguistic diversity interacts with socioeconomic factors in determining the known prevalence of depression and anxiety. Detection of depression may be shaped by expectations and assumptions of both the general practitioner and patient. Language and communication barriers mean interpreters are critical to mental health care. Culturally sensitive care for depression requires a reflective approach based on a negotiated understanding of the patient's experiences and symptoms.
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