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Visualizing Field Data Collection Procedures of Exposure and Biomarker Assessments for the Household Air Pollution Intervention Network Trial in India

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Case study on industrial hazmat response teams.

Shelly J Stephens¹

¹Amway, Ada, MI 49331, USA. shelly.stephens@amway.com

Journal of Business Continuity & Emergency Planning

|April 10, 2010

Summary

Amway

Area of Science:

Industrial Safety
Environmental Management
Corporate Emergency Response

Background:

Amway established an industrial hazardous materials (hazmat) team in 1991 to manage chemical spills.
The initial team was well-funded, comprising a dedicated department with management and nearly 100 volunteers.
Goals included protecting employees, the community, and the environment, while minimizing operational downtime.

Purpose of the Study:

To document the evolution and reorganisation of Amway's hazmat team.
To analyze the process of re-evaluating and restructuring the response function.
To highlight the adaptation of the hazmat team to changing business conditions.

Main Methods:

Case study analysis of Amway's hazmat team.

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Review of the team's structure and function before and after reorganisation.

Evaluation of the process of systematic reinvention for lean operations.

Main Results:

The hazmat team's response function was maintained post-reorganisation.
The team was restructured and reinvented to operate in a lean manner.
Corporate goals for safety and environmental protection were consistently met.

Conclusions:

Amway successfully adapted its hazmat team to a new business structure.
Lean principles were applied to maintain response effectiveness while integrating contract work.
The case demonstrates successful reorganisation of an industrial emergency response team.