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Validating a health consumer segmentation model: behavioral and attitudinal differences in disease prevention-related
Lisa S Wolff1, Holly A Massett, Edward W Maibach
1Research and Evaluation, Health Resources in Action, 95 Berkeley Street, Boston, MA 02116, USA. LWolff@hria.org
Journal of Health Communication
|April 15, 2010
Summary
Understanding patient psychobehavioral segmentation is key for targeted health communication. This study validates a tool to segment patients based on health orientation and decision-making independence, improving health program delivery.
Area of Science:
- Health Communication
- Health Psychology
- Behavioral Science
Background:
- Traditional audience segmentation relies on demographics or behaviors.
- Psychobehavioral segmentation offers a more nuanced approach for targeted health interventions.
- Prior research established a four-segment model based on health orientation and decision-making independence.
Purpose of the Study:
- To validate a 10-item screening instrument for psychobehavioral segmentation using an independent dataset.
- To explore differences in disease prevention attitudes among psychobehavioral segments.
- To assess preferences for receiving health information in primary care settings across segments.
Main Methods:
- A national mail panel survey of 1,650 respondents was conducted.
- Respondents were segmented into four psychobehavioral groups using a validated screening instrument.
- Analysis focused on differences in attitudes, behaviors, and information preferences.
Main Results:
- The screening instrument demonstrated validity with the independent dataset.
- Significant differences in health-related attitudes and behaviors were observed among the four segments.
- Three of the four segments showed receptiveness to receiving disease prevention information in primary care.
Conclusions:
- The psychobehavioral segmentation strategy and screening instrument are effective tools for audience segmentation.
- Tailoring health information and programs to distinct psychobehavioral segments can enhance effectiveness.
- Primary care settings are suitable venues for delivering targeted health information.
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