The Child Asthma Link Line: a coalition-initiated, telephone-based, care coordination intervention for childhood

Kathleen Coughey1, Gary Klein, Caroline West

  • 1Department of Research and Evaluation, Public Health Management Corporation, Philadelphia, Pennsylvania, USA.

Insights

The Child Asthma Link Line program significantly reduced hospitalizations and emergency department visits for children with asthma. This telephone-based care coordination improves asthma management and reduces healthcare utilization.

Area of Science:

  • Public Health
  • Health Services Research
  • Pediatric Medicine

Background:

  • Childhood asthma is a prevalent chronic illness with significant management challenges and care disparities.
  • Factors including medical, psychosocial, and health system issues contribute to poor asthma control in children.
  • Community-based initiatives are recommended to address fragmentation and improve asthma outcomes.

Purpose of the Study:

  • To evaluate the effectiveness of the Child Asthma Link Line, a telephone-based care coordination program.
  • To assess the impact of the Link Line intervention on childhood asthma management and morbidity.
  • To measure utilization markers of morbidity, including emergency department visits and hospitalizations.

Main Methods:

  • A comparison of Medicaid Managed Care Organization claims data from 59 children receiving the Link Line intervention in 2003 with a matched sample of 236 children who did not.
  • Children aged 3-12 years were matched on 2003 emergency department visits, age, gender, and race/ethnicity.
  • Primary outcome variables included emergency department visits, hospitalizations, and office visit claims from the follow-up year (2004).

Main Results:

  • Children in the Link Line intervention group had significantly fewer follow-up hospitalizations compared to the matched sample (p = .02).
  • Link Line participants were more likely to attend outpatient office visits in the follow-up year (p = .045).
  • Children with multiple emergency department visits in 2003 were significantly less likely to have an emergency department visit in 2004 if enrolled in the Link Line (p = .046).

Conclusions:

  • The coalition-developed, telephone-based, system-level intervention significantly impacted childhood asthma morbidity.
  • Utilization endpoints, including follow-up hospitalizations and emergency department visits, showed significant improvement.
  • Telephone-based care coordination and service integration offer a viable and economic approach to managing childhood asthma and other chronic diseases.
Abstract

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