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Capturing nursing care workflow disruptions: comparison between nursing and physician workflows
Seonah Lee1, Beverly McElmurry
1University of Illinois at Chicago, College of Nursing, Chicago, IL 60612, USA. slee230@uic.edu
Clinical information systems (CIS) disrupt nursing workflow, impacting patient care quality. Further research is needed to understand and mitigate these workflow disruptions from nurses' perspectives.
Area of Science:
- Healthcare Informatics
- Nursing Workflow Analysis
- Clinical Information Systems
Background:
- Implementation of Clinical Information Systems (CIS) in healthcare significantly alters clinical work patterns.
- Nursing practice faces considerable pressure from these changes, frequently resulting in dysfunctional workflows.
Purpose of the Study:
- To review existing literature on disruptions to nursing care workflow caused by CIS.
- To identify research gaps and provide insights for future investigations into CIS-induced nursing workflow disruptions.
Main Methods:
- A literature review was conducted to identify studies examining nursing workflow disruptions associated with CIS.
- Analysis focused on reported disruptions and their impact on nursing practice and patient care.
Main Results:
- Existing research on nursing workflow disruptions due to CIS is limited.
- The full impact of CIS on nursing care workflow remains insufficiently understood.
- Nurses require CIS that support, rather than hinder, patient care.
Conclusions:
- Effective CIS implementation must prioritize seamless nursing workflow to prevent practice confusion and ensure high-quality patient care.
- Future research should capture workflow disruptions and effectiveness from nurses' viewpoints.
- A research approach is needed to identify adverse consequences of CIS within the context of nursing care workflow.
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