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What to consider when purchasing an EHR system.

Joe Swab1, Vince Ciotti

  • 1Crittenden Health System, Marion, Kentucky, USA. jswab@crittenden-health.org

Healthcare Financial Management : Journal of the Healthcare Financial Management Association
|May 8, 2010
PubMed
Summary

When purchasing an electronic health record (EHR) system, healthcare organizations should select appropriately sized vendors, involve clinicians in selection, and account for all associated costs, including additional staff.

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Area of Science:

  • Health Informatics
  • Healthcare Management
  • Information Systems in Medicine

Background:

  • Implementing electronic health record (EHR) systems is a significant undertaking for healthcare organizations.
  • Selecting the right EHR vendor and managing the implementation process are critical for success.

Purpose of the Study:

  • To provide recommendations for healthcare organizations on purchasing and implementing electronic health record (EHR) systems based on practical experience.
  • To guide healthcare leaders in making informed decisions during the EHR selection process.

Main Methods:

  • Analysis of the Crittenden Health System's experience with electronic health record (EHR) system procurement.
  • Identification of key factors and best practices from a real-world implementation.

Main Results:

  • Recommendations include partnering with "right"-sized vendors to ensure suitability and manageability.
  • Emphasizes the importance of transparent cost-sharing within selection committees and factoring in the expenses of additional internal staff.
  • Highlights the necessity of deep clinician involvement throughout the entire selection process.

Conclusions:

  • Successful electronic health record (EHR) system adoption requires careful vendor selection, comprehensive cost analysis, and robust clinician engagement.
  • Healthcare organizations can optimize their EHR implementation by following these evidence-based recommendations.