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Home care: what do the patients say about it?
Abstract:
This article describes the results of an evaluation of Home Care Services, conducted by a patient questionnaire in Middlesex County. At the beginning, a brief description of Home Care Services sponsored by the Ontario Department of Health is provided. Home Care services previously have been known to help reduce the cost of medical services and increase the comprehensiveness of care for individual patients by transferring care to their home setting when applicable. All patients discharged between May 1, 1972 and June 30, 1972 were mailed the questionnaire. Information returned was analysed and results are discussed in the article. Our main objective was to evaluate the consumer's response to these services. Results were favorable indicating a strong acceptance of this form of community health service. It is hoped that this high degree of patient acceptance would encourage physicians to make greater use of this existing community service. Several minor criticisms were received and will hopefully help improve the quality of service provided in the future.
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