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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

[Focus on the customer: an essential tool in management competence in nursing]

Rosa Maria Ruthes1, Liliane Bauer Feldman, Isabel Cristina Kowal Olm Cunha

  • 1Universidade Federal de São Paulo, Departamento de Enfermagem, Grupo de Estudo e Pesquisa em Administração de Serviços de Saúde e Gerenciamento de Enfermagem, São Paulo, SP. irmnovosigno@uol..com.br

Revista Brasileira De Enfermagem
|June 4, 2010
PubMed

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