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Related Experiment Video

Updated: Jun 12, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Identifying transparency in physician communication.

Lynne Robins¹, Saskia Witteborn, Lanae Miner

¹Department of Medical Education and Biomedical Informatics, H205 Health Sciences Center, Box 357240, Seattle, WA 98195-7240,USA. lynner@u.washington.edu

Patient Education and Counseling

|June 12, 2010

Summary

This summary is machine-generated.

Physicians can improve patient understanding and collaboration by proactively sharing information about their actions and medical concepts. This transparent communication demonstrates empathy and respect, fostering better patient-centered care.

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Last Updated: Jun 12, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

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Area of Science:

Medical Communication
Health Services Research

Background:

Physicians often underestimate patient desire for information.
Patients infrequently seek information during clinical visits.
Transparent communication is crucial for patient autonomy and informed decision-making.

Purpose of the Study:

To categorize physician communication strategies.
To assess physician skill in conveying information patients want.
To explore the role of transparency in physician-patient interactions.

Main Methods:

Analysis of 263 audiotaped physician-patient interactions.
Conducted in eight community-based primary care clinics.
Involved 33 primary care physicians and their patients.

Main Results:

Physicians utilized five types of process transparency (e.g., previewing actions).
Four types of content transparency were used (e.g., explaining diagnosis, demystifying terms).
Explicating medical content occupied the most physician time.

Conclusions:

Information exchange was prioritized over relational communication.
Proactive transparency shows potential for enhancing patient understanding and collaboration.
Transparency is vital for patient-centered care, demonstrating empathy and respect.