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Types of Reports II: Incident or Occurrence Report

Types of Reports II: Incident or Occurrence Report

An Incident or Occurrence Report in a healthcare setting is a crucial document used to record any unexpected occurrence that may or may not have affected a patient, employee, or visitor. Such reports are critical to improving patient safety and include all details leading up to and including the event.
Purposes:
In the healthcare industry, reports play a crucial role in documenting incidents within an agency. The primary objective of these reports is to ensure patient safety, uphold the...

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Conceptualising barriers to incident reporting: a psychological framework.

Y Pfeiffer¹, T Manser, T Wehner

¹Center for Organizational and Occupational Sciences, ETH Zurich, Kreuzplatz 5, Zurich CH-8032, Switzerland. ypfeiffer@ethz.ch

Quality & Safety in Health Care

|June 19, 2010

Summary

Understanding why healthcare staff report or don't report incidents is key. This study proposes a psychological framework to identify barriers and motivators, aiming to improve incident reporting systems.

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Area of Science:

Healthcare quality improvement
Patient safety research
Psychological science

Background:

Incident reporting systems are crucial for learning from healthcare events.
However, a significant number of incidents go unreported by healthcare providers, limiting their effectiveness.

Purpose of the Study:

To address the lack of theoretical foundation in incident reporting research.
To propose a psychological framework explaining staff motivation (or lack thereof) for reporting incidents.
To identify key barriers and motivators influencing clinicians' reporting behavior.

Main Methods:

Literature review of psychological concepts related to motivation.
Extraction and thematic clustering of reported barriers to incident reporting.
Integration of identified barriers and motivators into a cohesive framework.

Main Results:

Clinicians' motivation to report incidents is influenced by various psychological factors.
Barriers to reporting can be thematically grouped, highlighting common obstacles.
The proposed framework integrates these factors to predict reporting behavior.

Conclusions:

The developed psychological framework offers a foundation for future empirical research.
It will enhance understanding of factors encouraging or hindering incident reporting.
This knowledge can guide interventions to improve reporting rates and patient safety.