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Related Concept Videos

Methods Of Healthcare Delivery System01:26

Methods Of Healthcare Delivery System

At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is limited...
Primary Healthcare Services01:30

Primary Healthcare Services

Primary care promotes wellness and prevents disease. This care includes health promotion, education, protection (such as immunizations), early disease screening, and environmental considerations. Settings providing this type of healthcare include physician offices, public health clinics, school nursing, and community health nursing.
In 1978, international leaders convened in Alma-Ata, Kazakhstan, for what would be a pivotal event in global health. The Alma-Ata Declaration was the first to call...
Secondary Healthcare System01:11

Secondary Healthcare System

Secondary healthcare is offered by a specialist, generally in hospitals or clinics for patients referred by primary healthcare providers. It occurs when a person has an illness or injury that requires specific medical care. Secondary care is often referred to as acute care. Secondary care can range from uncomplicated care to repair a minor laceration or treat a strep throat infection to more complicated emergent care, such as treating a head injury sustained in an automobile accident. Whatever...
Good Manufacturing Practices01:26

Good Manufacturing Practices

Good Manufacturing Practices (GMP) constitute a foundational set of guidelines that ensure the production of safe, consistent, and high-quality products, particularly in industries such as pharmaceuticals, biotechnology, and food processing. These protocols encompass all aspects of production, from the sourcing of raw materials to the final distribution of the finished product.A core pillar of GMP is stringent hygiene and sanitation across all production environments. This includes routine...
Patient-centered Care01:13

Patient-centered Care

Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
Introduction To Health Care Delivery System01:18

Introduction To Health Care Delivery System

The healthcare system is constantly changing and complex. Various services are available from different healthcare providers, but gaining access to these services has become challenging for people with limited healthcare insurance. Uninsured people present a challenge to healthcare because they frequently postpone or forego treatment.
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...

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Related Experiment Video

Updated: Jun 12, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Using quality experts from manufacturing to transform primary care.

Rose M Steiner1, David T Walsworth

  • 1Michigan Improving Performance in Practice, Automotive Industry Action Group, 3600 Cottage Grove Court, Saginaw, MI 48604, USA. rsteiner@chs-mi.com

The Journal of Continuing Education in the Health Professions
|June 22, 2010
PubMed
Summary

Manufacturing quality experts successfully coached primary care practices, improving efficiency and patient care. Sustainability of this volunteer coaching model remains a challenge for the Improving Performance in Practice program.

Related Experiment Videos

Last Updated: Jun 12, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

  • Healthcare Quality Improvement
  • Primary Care Practice Management
  • Cross-Industry Collaboration

Background:

  • The Improving Performance in Practice (IPIP) initiative aims to enhance diabetes and asthma care in primary care settings.
  • Michigan's IPIP program uniquely employs quality experts from the manufacturing sector as coaches.
  • These coaches receive training on the healthcare environment to effectively support primary care practices.

Purpose of the Study:

  • To evaluate the efficacy of manufacturing quality experts coaching primary care practices.
  • To assess the impact of these quality-improvement coaches (QICs) on practice efficiency and patient care.
  • To explore the potential for a patient-centered medical home (PCMH) model.

Main Methods:

  • A case study involving ninety-six trained quality experts, with 53 actively coaching primary care practices.
  • Collaborative identification of care gaps and practice inefficiencies using quality improvement tools.
  • Monthly reporting of clinical and process measures to track progress.

Main Results:

  • 33 Michigan practices, 205 physicians, and 40 midlevel providers participated.
  • The collaboration led to enhanced office efficiency and improved patient care delivery.
  • Significant progress was observed towards achieving the patient-centered medical home (PCMH) model.

Conclusions:

  • Volunteer quality experts from manufacturing demonstrated success in coaching primary care improvements.
  • The QIC coaching model proved effective in enhancing practice performance.
  • The reliance on volunteer coaches presents a sustainability challenge for the program.