Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Design Example01:23

Design Example

The innovation of touch-tone telephony revolutionized the telecommunications industry by replacing the traditional rotary dial with a dual-tone multi-frequency (DTMF) signaling system. This system uses a matrix-style keypad with buttons arranged in four rows and three columns, creating 12 distinct signals each assigned to a pair of frequencies. Each button press results in a simultaneous generation of two sinusoidal tones – one from a low-frequency group (697 to 941 Hz) and one from a...
Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
Methods of Medium Optimization01:28

Methods of Medium Optimization

Optimizing growth media enhances microbial proliferation and maximizes product yield. Statistical experimental design methodologies provide structured and reproducible approaches, offering progressively higher levels of robustness and efficiency.The One-Factor-at-a-Time (OFAT) MethodThe One-Factor-at-a-Time (OFAT) method involves adjusting a single variable while keeping all others constant. However, it cannot detect interactions between variables, often leading to suboptimal outcomes when...
Methods Of Healthcare Delivery System01:26

Methods Of Healthcare Delivery System

At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is limited...
Midrange01:07

Midrange

A somewhat easy to compute quantitative estimate of a data set’s central tendency is its midrange, which is defined as the mean of the minimum and maximum values of an ordered data set.
Simply put, the midrange is half of the data set’s range. Similar to the mean, the midrange is sensitive to the extreme values and hence the prospective outliers. However, unlike the mean, the midrange is not sensitive to all the values of the data set that lie in the middle. Thus, it is prone to outliers and...
Impression Management Techniques IV: Altercasting01:14

Impression Management Techniques IV: Altercasting

Altercasting is a strategic communication technique in which an individual imposes a specific identity or social role onto another person to influence their behavior and shape the interaction. By presuming a role—such as “responsible leader” or “patient person”—altercasting encourages the target to conform to that identity, often aligning their behavior with the expectations associated with the role. The power of this tactic lies in its subtlety; once a role is assigned, it becomes socially...

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Defining HIV Pre-Exposure Prophylaxis (PrEP) Persistence: A Scoping Review.

Journal of the International AIDS Society·2026
Same author

Mood Monitoring in Schools: A Promising Alternative to Single-Time-Point Screening.

International journal of environmental research and public health·2026
Same author

Translational control in the spinal cord regulates gene expression and pain hypersensitivity in the chronic phase of neuropathic pain.

eLife·2026
Same author

Performance of Xylazine Qualitative Immunoassays Designed for Drug Checking in Urine Samples.

Journal of addiction medicine·2025
Same author

Within-subject, double-blind, human laboratory examination of opioid response profiles in males and females across three harmonized studies.

Drug and alcohol dependence·2025
Same author

Prevalence and Predictors of Neurocognitive Dysfunction in Adults With Congenital Heart Disease: Results From MINDS-ACHD.

Journal of the American College of Cardiology·2025

Related Experiment Video

Updated: Jun 12, 2026

Automated Deployment of an Internet Protocol Telephony Service on Unmanned Aerial Vehicles Using Network Functions Virtualization
07:49

Automated Deployment of an Internet Protocol Telephony Service on Unmanned Aerial Vehicles Using Network Functions Virtualization

Published on: November 26, 2019

Using VoIP in a medium-size practice call center.

David F Kirk1, Nicole Brown

  • 1St. Alphonsus Regional Medical Center, Boise, Idaho, USA. davikirk@sarmc.org

MGMA Connexion
|June 25, 2010
PubMed
Summary
This summary is machine-generated.

New telephone technology can enhance patient service, operational efficiency, and revenue for medical practices. This approach demonstrates a practical application of modern communication tools in healthcare settings.

More Related Videos

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models
07:14

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

Published on: December 23, 2025

Foreign Accent and Forensic Speaker Identification in Voice Lineups: The Influence of Acoustic Features Based on Prosody
09:09

Foreign Accent and Forensic Speaker Identification in Voice Lineups: The Influence of Acoustic Features Based on Prosody

Published on: September 27, 2024

Related Experiment Videos

Last Updated: Jun 12, 2026

Automated Deployment of an Internet Protocol Telephony Service on Unmanned Aerial Vehicles Using Network Functions Virtualization
07:49

Automated Deployment of an Internet Protocol Telephony Service on Unmanned Aerial Vehicles Using Network Functions Virtualization

Published on: November 26, 2019

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models
07:14

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

Published on: December 23, 2025

Foreign Accent and Forensic Speaker Identification in Voice Lineups: The Influence of Acoustic Features Based on Prosody
09:09

Foreign Accent and Forensic Speaker Identification in Voice Lineups: The Influence of Acoustic Features Based on Prosody

Published on: September 27, 2024

Area of Science:

  • Healthcare Management
  • Medical Informatics
  • Health Services Research

Background:

  • The telephone remains a critical communication channel in medical practices.
  • Inefficiencies in phone systems can negatively impact patient experience and practice revenue.
  • Advancements in telecommunication technology offer potential solutions for practice management challenges.

Purpose of the Study:

  • To evaluate the impact of implementing new telephone technology in a medical practice.
  • To assess improvements in patient service delivery.
  • To identify gains in operational efficiencies and revenue capture.

Main Methods:

  • A medical group adopted advanced telephone system technology.
  • The study focused on analyzing changes in patient communication and practice operations.
  • Key performance indicators related to service, efficiency, and revenue were tracked.

Main Results:

  • Implementation led to enhanced patient service quality.
  • Significant improvements in operational efficiencies were observed.
  • The practice experienced an increase in captured revenue.

Conclusions:

  • Adopting new telephone technology is a viable strategy for improving medical practice performance.
  • Modern telecommunication systems can effectively address challenges in patient service and practice operations.
  • Investing in updated phone technology can yield measurable financial benefits for healthcare providers.