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Published on: March 15, 2019
Improving medication adherence by using practitioner nonverbal techniques: a field experiment on the effect of touch
Nicolas Guéguen1, Sebastien Meineri, Virginie Charles-Sire
1IUT de Vannes-Département TC, Laboratoire CRPCC-LESTIC, Université de Bretagne-Sud, 8, rue Montaigne, BP 561, 56017 Vannes, France. nicolas.gueguen@univ-ubs.fr
A brief touch on the forearm by general practitioners significantly improved medication adherence in patients. This nonverbal cue also enhanced patient perceptions of practitioner concern and competence, particularly in male patients.
Area of Science:
- Health Psychology
- Behavioral Medicine
Background:
- The influence of touch on compliance is well-documented in social psychology.
- Its application and impact within healthcare settings require further investigation.
Purpose of the Study:
- To evaluate the effect of a brief tactile intervention by general practitioners on patient medication adherence.
- To assess patient perceptions of practitioner concern and competence following the tactile intervention.
Main Methods:
- Six general practitioners were instructed to either touch or not touch patients on the forearm for 1-2 seconds.
- Patients with mild pharyngitis were verbally prompted to adhere to antibiotic prescriptions.
- Medication adherence and patient perceptions were assessed one week post-consultation.
Main Results:
- Touch significantly increased medication adherence in both male and female patients.
- The positive effect of touch on adherence was more pronounced in male patients.
- Patients in the 'touch' condition perceived practitioners as more concerned and slightly more competent.
Conclusions:
- A simple, brief tactile intervention can enhance patient medication adherence in a primary care setting.
- This nonverbal technique offers practical benefits for healthcare providers aiming to improve patient compliance.
- The findings suggest touch positively influences patient-provider relationships and adherence outcomes.
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