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Using action research to develop a thoracic support nurse role to enhance quality of care
Loretta Bellman1, Philomena Corrigan
1University Colege London Hospitals Foundation Trust.
Aim:
The project aimed to develop a new nurse role to support thoracic patients with complex needs.
Method:
An action research approach enabled frontline staff, called co-researchers, to systematically explore the change and development process of the new role. The 60 participants were the co-researchers, patients, ward nurses, and the multidisciplinary team.
Results And Discussion:
Thematic analysis revealed five key themes: it is the need to improve patient care; bringing research to life; a rollercoaster of emotions and experiences; process is as important as outcome; and we did it ourselves and learnt so much.
Conclusion:
Patients and staff recognised howthe new role significantly improved the quality of thoracic nursing care. However, there were many challenges to address, including role conflict and funding.
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