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Information transfer and communication in surgery: a systematic review
Kamal Nagpal1, Amit Vats, Benjamin Lamb
1Department of Biosurgery and Surgical Technology, Centre for Patient Safety and Service Quality, Imperial College, London, United Kingdom. k.nagpal@imperial.ac.uk
Annals of Surgery
|July 22, 2010
Summary
Failures in interprofessional information transfer and communication (ITC) in surgical care are common and harm patients. Standardized communication methods, like checklists, improve ITC and patient outcomes.
Area of Science:
- Healthcare communication
- Patient safety
- Surgical care
Background:
- Communication breakdowns are a significant cause of surgical errors and adverse events.
- Interprofessional information transfer and communication (ITC) is critical in hospital settings, particularly in surgical and anesthetic care.
Purpose of the Study:
- To systematically review published literature on interprofessional information transfer and communication (ITC) in hospital surgical and anesthetic care.
- To understand the scope and impact of ITC in perioperative processes.
Main Methods:
- Systematic review of Medline, Embase, PsycINFO, and Cochrane Database of Systematic Reviews.
- Screening of 4027 citations, with 38 articles retained for data extraction.
- Data extraction focused on objectives, clinical domain, methodology, results, and limitations of included studies.
Main Results:
- Information transfer failures are prevalent across the surgical care continuum, leading to errors and patient harm.
- Most studies focused on ITC in the operating room, with limited attention to the entire surgical process.
- Standardized communication tools (checklists, proformas, technology) show promise in improving ITC and patient outcomes.
Conclusions:
- Deficits in interprofessional information transfer and communication (ITC) negatively impact patient care.
- There is a need for standardized measures to evaluate ITC processes.
- Effective, standardized communication during perioperative care enhances surgical safety.
Related Concept Videos
SBAR II: Application of SBAR
SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
SBAR I: Understanding the Concept
Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
Standardized methods of communication have been developed to ensure that information is...
Types of Reports I: Hand-off Report
A hand-off report, also known as a change-of-shift report, is a crucial nursing process that ensures the smooth transition of patient care responsibilities between nursing staff.
Following are the key components and categories of hand-off reports:
Purpose and Process:
Following are the key components and categories of hand-off reports:
Purpose and Process:
