Updated: Jun 10, 2026

Humor or Rationality? The Neural Mechanisms of How Agent Type and Language Style Influence Satisfaction with Ride-Hailing Service Failure Recovery
Published on: March 13, 2026
Cedric Meckler1, Sonia Allain, Laurence Carbonnell
1Institut de Recherche Biomédicale des Armées-Antenne de Toulon-IMNSSA, Toulon, France. cyrilelie@gmail.com
The study reveals that the "Error Negativity" (Ne) brain signal, a marker of response monitoring, is influenced by response expectancy. This finding extends to the "Ne-like" component (CRN) in correct responses, suggesting similar underlying monitoring processes.
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