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Total quality management. Applications to nursing service
1St. Mary's Hospital, Richmond, Virginia.
The Journal of Nursing Administration
|June 1, 1991
Summary
Total quality management (TQM) provides practical solutions for nursing's "best for less" challenge. This approach offers strategies and guidelines for successful integration into nursing management systems and departments.
Area of Science:
- Healthcare Management
- Nursing Administration
- Quality Improvement
Background:
- Nursing services face increasing pressure to optimize resource allocation while maintaining high standards of care.
- The "best for less" dilemma highlights the need for efficient and effective management strategies in healthcare.
- Total Quality Management (TQM) offers a framework for addressing these operational challenges.
Purpose of the Study:
- To explain the philosophy and principles of Total Quality Management (TQM).
- To present strategies for nurse executives to integrate TQM into nursing management.
- To provide guidelines for the successful implementation of TQM in nursing departments.
Main Methods:
- Literature review of TQM principles and applications in healthcare.
- Analysis of TQM strategies relevant to nursing management.
- Discussion of implementation guidelines for nursing departments.
Main Results:
- TQM philosophy and principles are adaptable to the specific needs of the nursing profession.
- Specific strategies can guide nurse executives in integrating TQM into management systems.
- Guidelines are provided for successful TQM implementation within nursing departments.
Conclusions:
- Adapted TQM offers practical solutions to the "best for less" dilemma in nursing.
- Successful TQM implementation requires understanding its principles and strategic application.
- Nurse executives can leverage TQM to enhance efficiency and quality in nursing services.