Related Experiment Video
Updated: Jun 10, 2026

Development and Implementation of a Multi-Disciplinary Technology Enhanced Care Pathway for Youth and Adults with Concussion
Published on: January 20, 2019
Patients "falling through the cracks". The Canterbury Charity Hospital: initial progress report
Philip F Bagshaw1, Randall A Allardyce, Susan N Bagshaw
1Department of Surgery, Christchurch Hospital, University of Otago Christchurch, PO Box 4345, Christchurch, New Zealand. bagshaw@clear.net.nz
Insights
A community-funded hospital in Canterbury, New Zealand, successfully provided free elective healthcare services to underserved patients. This initiative highlights a significant unmet need and demonstrates the potential of volunteer-driven healthcare models.
Area of Science:
- Healthcare Management
- Public Health
- Community Health Services
Background:
- A substantial unmet need for elective healthcare exists in the Canterbury region.
- Patients faced barriers to accessing public or private healthcare services.
Purpose of the Study:
- To document the establishment and early operational experience of the Canterbury Charity Hospital.
- To provide free elective healthcare services to patients in need.
Main Methods:
- Review of data on the hospital's establishment, funding, staffing, and operations.
- Analysis of patient demographics and services provided during the initial 2.5 years.
Main Results:
- The Canterbury Charity Hospital was established in 2007, funded by community efforts totaling $NZ4.3 million.
- 115 health professionals and 79 non-medical volunteers provided 966 outpatient appointments and 610 surgical procedures by December 2009.
- No government funding was utilized.
Conclusions:
- The Canterbury Charity Hospital has partially addressed the unmet need for elective healthcare.
- The community's response suggests a potential need to re-evaluate public health system focus.
- The model may be replicable in other regions facing similar healthcare gaps.
Aim:
To present the early experience of establishing a community-funded and volunteer-staffed hospital in Christchurch, New Zealand. This was to provide free selected elective healthcare services to patients in the Canterbury region who were otherwise unable to access treatment in the public health system or afford private healthcare.
Methods:
Data were reviewed relating to the establishment, financing, staffing and running of the Canterbury Charity Hospital. Details were provided of patients referred by their general practitioners who were seen and treated during the first two and a half years of function.
Results:
Canterbury Charity Hospital Trust, established in 2004, completed the purchase of a residential villa in 2005 and converted it into the Canterbury Charity Hospital, which performed its first operations in 2007. By the end of December 2009, 115 volunteer health professionals and 79 non-medical volunteers had worked at the Hospital, provided a total of 966 outpatient clinic appointments, of which 609 were initial assessments, and performed 610 surgical procedures. Funding of $NZ4.3 million (end of last financial year) came from fundraising events, donations, grants and interest from investments. There has been no government funding.
Conclusions:
There is a substantial unmet need for elective healthcare in Canterbury, and this has, in part, been addressed by the recently established Canterbury Charity Hospital. The overwhelming community response we have experienced in Canterbury raises the question of whether the current public health system needs attention to be re-focused on unmet need. We contend that unless this occurs it might be necessary to establish charity-type hospitals elsewhere throughout the country.
Related Concept Videos
Methods of Documentation VI: Case Management Model
For example, a patient with a chronic illness...
Tertiary Healthcare System
Types of Reports II: Incident or Occurrence Report
Purposes:
In the healthcare industry, reports play a crucial role in documenting incidents within an agency. The primary objective of these reports is to ensure patient safety, uphold the...
Introduction To Health Care Delivery System
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
Types of Reports I: Hand-off Report
Following are the key components and categories of hand-off reports:
Purpose and Process:
Specialized Care Centers and Settings-II
Rural health centers are specialized care facilities in remote locations with very few medical personnel. The primary care providers who run the centers are mostly Registered Nurse Practitioners. Here, emergency treatment is provided to critically ill or injured patients before they are transferred to the closest hospital. Fortunately, due to advancement in technology, many rural healthcare facilities and professionals have easy access to diagnostic and treatment...
