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Developing an exchange mindset.

Rosemary Thackeray1

  • 1Brigham Young University, Provo, UT 84602, USA. rosemary_thackeray@byu.edu

Health Promotion Practice
|September 7, 2010
PubMed
Summary
This summary is machine-generated.

Social marketing success hinges on a beneficial exchange where both parties gain value. Developing an "exchange mindset" helps practitioners understand customer needs for positive behavior change.

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Area of Science:

  • Social marketing
  • Behavioral science

Background:

  • Exchange is central to social marketing.
  • Successful exchanges benefit all parties involved.

Purpose of the Study:

  • To guide practitioners in cultivating an "exchange mindset."
  • To enhance the effectiveness of social marketing strategies.

Main Methods:

  • Focus on understanding the exchange from the customer's perspective.
  • Utilize a framework of five key questions for practitioners.

Main Results:

  • An exchange mindset increases the likelihood of successful social marketing outcomes.
  • Facilitates the creation of exchanges that provide mutual benefits.

Conclusions:

  • Adopting an exchange mindset is crucial for practitioners aiming for impactful behavior change.
  • Understanding the customer's view of the exchange is key to success.