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Related Concept Videos

Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Therapeutic Communication01:30

Therapeutic Communication

Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time for...
SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
Communication01:28

Communication

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
Within...

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Peri-operative communication patterns and media usage--implications for systems design.

Ero S Karlsen1, Pieter Jelle Toussaint

  • 1Department of Computer and Information Science, Norwegian University of Science and Technology, Trondheim, Norway. erostig@idi.ntnu.no

Studies in Health Technology and Informatics
|September 16, 2010
PubMed
Summary
This summary is machine-generated.

Clinicians spend significant time on inter-hospital communication, often interrupted by synchronous media. Novel technologies should enhance situational awareness and availability signaling to improve healthcare communication efficiency.

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Area of Science:

  • Healthcare communication
  • Medical informatics
  • Human-computer interaction

Background:

  • Inter-hospital communication is crucial for care coordination but is time-consuming and a source of medical errors.
  • Synchronous communication media contribute to the interruptive nature of clinical interactions.
  • Existing communication methods may not adequately support the dynamic needs of healthcare professionals.

Purpose of the Study:

  • To assess communication patterns and media usage in the peri-operative environment.
  • To analyze the characteristics of conversations, including media choice, addressing, obtrusiveness, and information richness.
  • To identify factors contributing to communication interruptiveness in a hospital setting.

Main Methods:

  • An ethnographic field study was conducted in the peri-operative setting of a Norwegian hospital.
  • Interviews were performed with nurses to gather qualitative data on communication experiences.
  • Analysis focused on media selection, conversation attributes, and message exchange dynamics.

Main Results:

  • A high degree of communication interruptiveness was observed in the peri-operative domain.
  • Lack of situational awareness between different locations contributed to communication disruptions.
  • The use of synchronous communication media was identified as a key factor in message interruptiveness.

Conclusions:

  • Improving intra-hospital communication requires addressing situational awareness gaps.
  • Novel communication technologies should prioritize supporting sender-receiver awareness.
  • Designing systems that effectively signal availability can reduce communication interruptions and enhance workflow.