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Related Experiment Videos

Exploring control in health information systems implementation.

Maryam Ali¹, Tony Cornford, Ela Klecun

¹Information Systems and Innovation Group, Department of Management, London School of Economics, London, UK. m.m.ali@lse.ac.uk

Studies in Health Technology and Informatics

|September 16, 2010

Summary

This summary is machine-generated.

Implementing health information systems (HIS) in hospitals can improve healthcare but also create challenges. This study explored how HIS impact clinical encounters and workflows, revealing they often control practices. A socio-technical approach is needed for better integration.

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Area of Science:

Health Informatics
Socio-technical Systems Theory
Qualitative Research Methods

Background:

Health information systems (HIS) offer potential benefits for healthcare delivery.
However, their implementation can introduce unforeseen challenges and obstacles in clinical practice.
Understanding the real-world impact of HIS on healthcare professionals is crucial.

Purpose of the Study:

To examine the outcomes of implementing HIS in three English hospitals.
To explore the impact of HIS on the clinical encounter and healthcare professionals' workflows.
To investigate how HIS and healthcare professionals can collaborate effectively using a socio-technical approach.

Main Methods:

Qualitative research methods were employed.
Observations and interviews were conducted with doctors, nurses, and pharmacists.
Data collection focused on daily healthcare routines and the implementation of HIS.

Main Results:

HIS implementation significantly altered clinical encounters and professional workflows.
These technologies often act as central orchestrators, imposing control on healthcare practices.
A gap exists between the intended benefits of HIS and their practical application.

Conclusions:

Healthcare information systems can become dominant forces, potentially hindering rather than helping.
A socio-technical perspective is essential to foster synergy between technology and healthcare professionals.
Future strategies should focus on collaborative integration of HIS into clinical settings.