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Statistics as a tool in practice management
Journal of Dental Practice Administration : JDPA : Official Publication of American Academy of Dental Practice Administration, Organization of Teachers of Dental Practice Administration, American Academy of Dental Group Practice
|October 1, 1990
Summary
Dentists can improve practice management by using statistical control charts. This method helps differentiate normal variations from problems, enabling timely interventions for better daily operations.
Area of Science:
- Dental Practice Management
- Applied Statistics
- Business Operations
Background:
- Dental practice management requires effective daily control.
- Traditional reports fail to identify necessary interventions due to process variability.
- A statistical approach is needed to manage dental office operations effectively.
Purpose of the Study:
- To introduce a statistical control chart method for dental practice management.
- To demonstrate how to monitor key practice variables like production revenue per hour.
- To provide a workable solution for differentiating acceptable from unacceptable process variation.
Main Methods:
- Application of statistical process control (SPC) techniques.
- Creation and implementation of a statistical control chart.
- Monitoring of a key performance indicator: production revenue per hour.
Main Results:
- A statistical control chart was successfully created and utilized in a dental office.
- The control chart effectively monitored production revenue per hour, highlighting variability.
- The method provides a tool for identifying when interventions are necessary.
Conclusions:
- Statistical control charts offer a viable method for enhancing daily dental practice management.
- This approach helps dentists proactively manage their practices by addressing unacceptable variations.
- Implementing control charts can lead to improved operational efficiency and decision-making.
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