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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Keys for successful implementation of total quality management in hospitals

James M Carman1, Stephen M Shortell, Richard W Foster

  • 1Haas School of Business, University of California at Berkeley, USA.

Health Care Management Review
|September 17, 2010
PubMed

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