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Discovery Interviews: a mechanism for user involvement.

Jackie Bridges1, Wendy Gray, Graham Box

  • 1Senior Research Fellow, City Community and Health Sciences, City University, London, UKNational Discovery Interview Lead, Heart Improvement Programme, NHS Improvement, Leicester, UKChief Executive, National Association of Patient Participation, Berkshire, UKDirector, NHS Improvement, Leicester, UK.

International Journal of Older People Nursing
|October 8, 2010
PubMed
Summary
This summary is machine-generated.

Discovery Interviews are a key tool for service improvement and patient involvement in the UK National Health Service (NHS). This paper examines their development within the NHS, aligning with government policy for patient-centered care.

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Area of Science:

  • Health Services Research
  • Patient Engagement Strategies
  • Healthcare Policy Analysis

Background:

  • Discovery Interviews are increasingly utilized in the UK National Health Service (NHS).
  • They serve as a mechanism for service improvement and enhancing patient involvement.
  • Their adoption aligns with national policies promoting patient-centered care.

Purpose of the Study:

  • To explore the development of Discovery Interviews within the NHS.
  • To contextualize this development within UK government policy on patient-centered services.
  • To review the existing literature on Discovery Interviews and their evaluation.

Main Methods:

  • Literature review of published works on Discovery Interviews.
  • Analysis of the policy context surrounding patient involvement in healthcare.
  • Examination of service improvement initiatives utilizing Discovery Interviews.

Main Results:

  • Discovery Interviews have been integrated into NHS practices.
  • Their implementation reflects a policy push towards user involvement and patient-centeredness.
  • Published literature provides insights into their application and evaluation.

Conclusions:

  • Discovery Interviews are an established tool in the NHS for service improvement.
  • Their growth is supported by national policies advocating for patient and user involvement.
  • Further exploration of their impact and evaluation is warranted.