Information sharing during diagnostic assessments: what is relevant for parents?
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Updated: Jun 8, 2026

Involving Individuals with Developmental Language Disorder and Their Parents/Carers in Research Priority Setting
Published on: June 6, 2020
Sheryl Klein1, Kerry Wynn, Lynne Ray
1Occupational Therapy Service, Glenrose Rehabilitation Hospital, Edmonton, Alberta, Canada. Sheryl.Klein@albertahealthservices.ca
Insights
Parents in neurodevelopmental clinics receive comprehensive diagnostic information but need more support. A strength-based approach and focus on parental competency are vital for meeting families
Area of Science:
- Pediatric Neurodevelopmental Assessment
- Family-Centered Care
- Qualitative Research Methods
Background:
- Family-centered care is crucial in interdisciplinary neurodevelopmental diagnostic assessment clinics.
- Understanding parent perceptions of diagnostic information is key to effective care.
- Existing approaches may not fully meet the complex needs of families.
Purpose of the Study:
- To explore parent perceptions of diagnostic information provided in a tertiary care neurodevelopmental assessment clinic.
- To identify how information provision aligns with family-centered care principles.
- To understand parents' experiences and needs throughout the diagnostic journey.
Main Methods:
- A descriptive qualitative study design was employed.
- Data collected via open-ended questionnaires from an interdisciplinary team and in-depth interviews with parents from 9 families.
- Interview transcripts were thematically coded.
Main Results:
- Parents acknowledged receiving comprehensive diagnostic information but reported unmet needs.
- Parents' perceptions of information relevance differed from professional expectations.
- Parents highlighted the importance of a strength-based approach and focus on parental competency for coping.
Conclusions:
- Professionals must recognize and address the individualized needs of parents in neurodevelopmental clinics.
- Tailoring information delivery and support enhances the family-centered care model.
- Integrating parental perspectives is essential for improving the diagnostic assessment experience.
Abstract:
ABSTRACT This descriptive qualitative study facilitates the application of family-centered care within a tertiary care interdisciplinary neurodevelopmental diagnostic assessment clinic by furthering an understanding of parent perceptions of the relevance of diagnostic information provision. An interdisciplinary assessment team completed an open-ended questionnaire to describe parent information provision. Parents from 9 families completed in-depth parent interviews following clinic attendance to discuss perceptions of information received. Interviews were audiotaped, transcribed, and coded by related themes. Parents did not perceive the information in the way professionals expected. Parents acknowledged receipt of comprehensive information relevant to the diagnosis but indicated that not all their needs were met. During the interviews, parents described the assessment process, preassessment information, and "steps in their journey." They noted that a strength-based approach and a focus on parental competency would support their coping efforts. Results underscore the need for professionals to be attentive to parents' individualized needs.
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