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Related Experiment Video

Updated: Jun 8, 2026

Enactive Phenomenological Approach to the Trier Social Stress Test: A Mixed Methods Point of View

Enactive Phenomenological Approach to the Trier Social Stress Test: A Mixed Methods Point of View

Published on: January 7, 2019

Perspective: examining communication as macrocognition in STS.

Joann Keyton¹, Stephenson J Beck

¹North Carolina State University-Communication, Raleigh, NC 27695 , USA. jkeyton@ncsu.edu

|October 15, 2010

Summary

Effective teamwork in sociotechnical systems (STS) requires understanding communication dynamics. True communication involves co-constructing meaning, not just sharing information, which is crucial for team success.

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Area of Science:

Human-Computer Interaction
Cognitive Science
Organizational Psychology

Background:

Macrocognitive frameworks highlight shared mental models in teams.
Communication perspectives emphasize implicit meaning construction in messages.
Both frameworks view communication as an index of team behavior, differing on communication's role (information exchange vs. co-constructed meaning).

Purpose of the Study:

To explore the alignment between macrocognitive teamwork and communication perspectives.
To examine these touch points within the context of sociotechnical systems (STS).

Main Methods:

Literature review and explication of the communication perspective.
Analysis of communication's role in teamwork within sociotechnical systems.

Main Results:

Communication is a continuous, processual activity involving simultaneous message sending and receiving.
Meaning construction is contingent on relationship awareness, development, and context.
Meaning is co-constructed by communication partners; it cannot be solely derived from messages or by one individual.

Conclusions:

Sharing information is distinct from genuine communication.
Designing effective STS requires understanding communication failures and fundamental communication properties.
Improving team communication is vital for STS success and is interdependent with understanding communication breakdowns.