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Two approaches to measuring quality in medical case management programs
A F Collard1, A Bergman, M Henderson
1Bigel Institute for Health Policy, Heller Graduate School, Brandeis University, Waltham, MA.
QRB. Quality Review Bulletin
|January 1, 1990
Abstract:
In a study of the quality of care in a medical case management program, five physician experts, applying criteria to medical records, found the care provided appropriate in a majority of 40 cases (10 each of head injury, spinal cord injury, high-risk infants, and AIDS). Nurses interviewing parents of 30 high-risk infants found general satisfaction with case management.