Information systems use, benefits, and satisfaction among Ohio RNs

Area of Science:

• Nursing Informatics
• Health Information Systems
• Healthcare Management

Background:

• Healthcare facilities face pressure to adopt information systems due to nursing shortages, aging populations, and patient safety concerns.
• While information systems can improve decision-making, nurses often show reluctance or avoidance in their daily use.
• Understanding factors influencing nurses' adoption and satisfaction with these systems is crucial for effective implementation.

Purpose of the Study:

• To explore the relationships between nurse demographics, computer experience, user involvement, management support, and information system use.
• To examine how information system use influences perceived benefits and satisfaction among nurses.
• To identify key drivers for enhancing nurses' adoption and positive experiences with healthcare information systems.

Main Methods:

• Descriptive correlational design utilizing an input-process-outcome framework.
• A mailed survey was administered to a random sample of staff nurses.
• Statistical analysis was performed to identify significant relationships between variables.

Main Results:

• Computer experience, user involvement in implementation, and nursing management support significantly predicted nurses' information system use.
• Nurses' information system use was a significant predictor of their perceived benefits and satisfaction with the systems.
• These factors collectively explain a substantial portion of the variance in information system adoption and outcomes.

Conclusions:

• Enhancing nurses' computer experience, involving them in system implementation, and securing management support are critical for increasing information system use.
• Improved information system use leads to greater perceived benefits and higher satisfaction among nursing staff.
• Healthcare leaders should focus on optimizing the work environment to foster greater adoption and satisfaction with information systems, ultimately improving patient outcomes.