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An application of the Hospital-in-the-Home unlearning context
Juan-Gabriel Cegarra-Navarro1, Anthony K P Wensley, Maria-Teresa Sánchez-Polo
1Facultad de Ciencias de la Empresa, Universidad Politecnica de Cartagena, Paseo Alfonso XIII 50, Cartagena, Murcia, Spain. Juan.Cegarra@upct.es
Healthcare professionals must unlearn outdated knowledge to improve decision-making. Facilitating unlearning in healthcare settings enhances knowledge quality and reduces risks associated with relying on old information.
Area of Science:
- Healthcare Management
- Organizational Learning
- Knowledge Management
Background:
- Healthcare professionals may possess outdated knowledge, impacting decision quality.
- Lack of unlearning (forgetting) hinders recognition of relevant changes in the healthcare sector.
- Reliance on outdated knowledge and data interpretation can lead to significant risks.
Purpose of the Study:
- To analyze and model factors influencing unlearning in the healthcare industry.
- To develop a framework for understanding individual perspectives, habit changes, and knowledge consolidation.
- To identify practical factors affecting the unlearning context within Hospital-in-the-Home units.
Main Methods:
- Qualitative data analysis from a Hospital-in-the-Home Unit in a Spanish Regional Hospital.
- Development of a three-component model for unlearning: individual perspectives, habit change, and knowledge consolidation.
- Focus on identifying practical factors influencing the unlearning context.
Main Results:
- A model was developed and analyzed to understand unlearning dynamics in healthcare.
- Key factors influencing the nature and effectiveness of unlearning contexts were identified.
- Insights were gained into the functioning of Hospital-in-the-Home units.
Conclusions:
- Improving the unlearning context in healthcare can enhance the quality of knowledge used in daily decision-making.
- Effective unlearning processes are crucial for mitigating risks associated with outdated knowledge.
- This research contributes to understanding and improving learning processes in regional hospital units.
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