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Supply chain dynamics in healthcare services
Cherian Samuel1, Kasiviswanadh Gonapa, P K Chaudhary
1Mechanical Engineering Department, Institute of Technology, Banaras Hindu University, Varanasi, India. cheriansa@yahoo.com
International Journal of Health Care Quality Assurance
|December 4, 2010
Summary
This study analyzes healthcare supply chains, finding that reducing delays in capacity adjustment and service delivery improves system dynamics. Optimizing these factors is key for efficient healthcare service supply chains.
Area of Science:
- Operations Research
- Healthcare Management
- System Dynamics
Background:
- Limited research exists on managing service capacity in supply chains without finished goods inventory.
- Healthcare supply chains present unique challenges due to the absence of traditional inventory.
Purpose of the Study:
- To analyze health service supply chain systems.
- To understand the dynamics of service capacity management in healthcare.
Main Methods:
- Development of system dynamics models for sequential service stages in healthcare.
- Simulation of service-oriented supply chains.
Main Results:
- Healthcare service supply chains exhibit dynamic behavior similar to those with inventory.
- Reducing capacity adjustment and service delays yields improved outcomes.
- The bullwhip effect is observable in healthcare service supply chains.
Conclusions:
- Policy options for managing healthcare supply chain dynamics are identified.
- Reducing service stages and optimizing capacity adjustment are strategic levers.
- Future research can explore parallel processing and re-entrant orders in service supply chains.
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