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What do general practitioners consider support? Findings from a local pilot initiative
Anoop Sankaranarayanan1, Kerry Allanson, Dinesh K Arya
1Hunter New-England Mental Health Service, Mater Hospital, c/- PO Box 833, Newcastle, NSW 2300, Australia. sanka.anoop@hnehealth.nsw.gov.au
Australian Journal of Primary Health
|December 8, 2010
Summary
A pilot program offering psychiatrist telephone advice improved general practitioner (GP) satisfaction with mental health services. Despite low usage, GPs favored continuing the service, highlighting a need for better access to specialist mental health support.
Area of Science:
- Mental Health Services
- General Practice
- Psychiatry
Background:
- General Practitioners (GPs) often face challenges accessing specialist mental health services.
- Improving responsiveness and access to psychiatric support is crucial for primary care.
Purpose of the Study:
- To assess if a local psychiatrist's availability via telephone advice line enhances GP satisfaction with mental health services.
- To evaluate GP awareness and utilization of existing mental health support initiatives.
Main Methods:
- A local psychiatrist provided 1 hour of daily telephone advice.
- Pre- and post-pilot surveys were administered to General Practitioners (GPs) in the Maitland region.
- Survey data collected on GP satisfaction, service utilization, and awareness of support programs.
Main Results:
- Only 8% of GPs utilized the telephone advice service.
- Despite low usage, most responding GPs desired the continuation of the service.
- The pilot indicated improved GP satisfaction regarding responsiveness and access to specialist mental health care.
Conclusions:
- Making a local psychiatrist available can enhance GP satisfaction with mental health service access and responsiveness.
- Further research is needed to determine the scalability and cost-effectiveness of such services at an area level.
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