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"I've been NIATxed": participants' experience with process improvement

Desirée Crèvecoeur-MacPhail1, Anne Bellows, Beth A Rutkowski

  • 1Integrated Substance Abuse Programs, Semel Institute for Neuroscience and Human Behavior, University of California, Los Angeles, CA 90025, USA. desireec@ucla.edu

Journal of Psychoactive Drugs
|December 9, 2010
PubMed
Summary

Process improvement strategies enhanced addiction treatment services in Los Angeles County. This low-cost approach improved client access, engagement, and retention with positive staff and client experiences.

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