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Service employees give as they get: internal service as a moderator of the service climate-service outcomes link

Karen Holcombe Ehrhart1, L A Witt, Benjamin Schneider

  • 1Department of Management, San Diego State University, 5500 Campanile Drive, San Diego, CA 92182-8238, USA. kehrhart@mail.sdsu.edu.

The Journal of Applied Psychology
|December 15, 2010
PubMed

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