Encouraging workplace innovation using 'World Cafe' model

To ensure that community health services are as good as they can be, professional leaders in Bassetlaw, Nottinghamshire, decided to engage staff using a method attributed to the World Café movement. The adopted model gives staff an opportunity to influence the development of services, and focuses on six areas: end of life care; health and wellbeing and reducing inequalities; children, young people and families; rehabilitation; acute care closer to home; and long-term conditions. Staff have appreciated being involved and there is now an action plan for each service area to continue its improvement.