Building connections: a clinical operations view of activation planning

The construction trend in healthcare remains strong compared to other construction markets due to the stability of the forces driving the growth. Constructing new healthcare facilities is challenging because of the need to collaborate continuously with the operational components of the organization. Successful planning and activation greatly enhance the outcome of any project. Working with an operational point of view throughout the building activation process, beginning with design, benefits both the construction and operational teams. The result is a more positive outcome for the institution, fewer changes during the project for the construction team, and the ability to minimize costly renovations and/or change orders. Focused and intentional communication throughout the design and construction phase is vital to the activation and success of any project. Developing a communication plan early in the project supports the development of trust and organizational participation. Activation planning must link design and operations to improve project outcomes.