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Related Concept Videos

Methods of Documentation VI: Case Management Model01:15

Methods of Documentation VI: Case Management Model

The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
For example, a patient with a chronic illness...
Health Information Technology and Healthcare Information System01:30

Health Information Technology and Healthcare Information System

Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Interpreting Run Charts01:25

Interpreting Run Charts

Run charts, essentially line graphs plotted over time, serve as fundamental yet effective tools for process analysis. They chronicle data sequentially, facilitating the identification of trends, shifts, or cyclical movements. This graphical representation is instrumental in determining whether a process is stable or exhibits signs of potential instability indicative of special cause variation. In the healthcare domain, run charts depict infection rates over time, enabling hospitals to monitor...
Methods of Documentation V: CBE01:23

Methods of Documentation V: CBE

Charting by Exception, or CBE, is a method of documentation used in healthcare, particularly in nursing, that focuses on documenting only significant or abnormal findings rather than recording every detail. This approach aims to streamline the documentation process, improve efficiency, and ensure that healthcare providers can quickly identify deviations from normalcy in patient assessments.
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Quality Control01:05

Quality Control

Quality control is one of the three cyclical quality assurance activities that help keep a system under statistical control. Typical quality control activities include creating quality control charts, conducting proficiency testing, and documenting and archiving results.
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Hazard Analysis and Critical Control Points (HACCP)01:30

Hazard Analysis and Critical Control Points (HACCP)

Hazard Analysis and Critical Control Points (HACCP) is a science-based, preventive system used globally to ensure food safety by identifying, evaluating, and controlling biological, chemical, and physical hazards throughout food production. Originally developed by NASA and the Pillsbury Company for astronaut food, HACCP is now a core component of the Codex Alimentarius.HACCP operates on prerequisite programs—such as Good Manufacturing Practices (GMPs), sanitation procedures, and supplier...

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Related Experiment Video

Updated: Jun 5, 2026

Mindfulness in Motion (MIM): An Onsite Mindfulness Based Intervention (MBI) for Chronically High Stress Work Environments to Increase Resiliency and Work Engagement
12:22

Mindfulness in Motion (MIM): An Onsite Mindfulness Based Intervention (MBI) for Chronically High Stress Work Environments to Increase Resiliency and Work Engagement

Published on: July 1, 2015

Creating meaningful business continuity management programme metrics.

Brian Strong1

  • 1Blue Cross and Blue Shield of Florida, Jacksonville, FL 32246, USA. brian.strong@bcbsfl.com

Journal of Business Continuity & Emergency Planning
|December 24, 2010
PubMed
Summary
This summary is machine-generated.

Measuring business continuity management (BCM) program performance and organizational readiness is crucial for demonstrating value and ensuring preparedness. This paper introduces best practices for developing BCM metrics and presents a case study of implementation.

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Last Updated: Jun 5, 2026

Mindfulness in Motion (MIM): An Onsite Mindfulness Based Intervention (MBI) for Chronically High Stress Work Environments to Increase Resiliency and Work Engagement
12:22

Mindfulness in Motion (MIM): An Onsite Mindfulness Based Intervention (MBI) for Chronically High Stress Work Environments to Increase Resiliency and Work Engagement

Published on: July 1, 2015

Area of Science:

  • Business Continuity Management
  • Organizational Resilience
  • Quality Management

Background:

  • The axiom 'what gets measured gets done' applies to business continuity management (BCM).
  • BCM practitioners must demonstrate program value and organizational readiness to stakeholders.
  • Executives require informed responses regarding company preparedness.

Purpose of the Study:

  • Introduce best practices for developing a BCM metrics program.
  • Provide a case study of a health insurance company's BCM performance measurement process.
  • Align with US Department of Homeland Security's PS-Prep standards for private sector preparedness.

Main Methods:

  • Research and development of a BCM metrics program.
  • Implementation of a process to measure BCM program performance.
  • Case study analysis of a large health insurance company.

Main Results:

  • Established a process for measuring BCM program performance and organizational readiness.
  • Demonstrated the value of BCM investment through measurable outcomes.
  • Enhanced stakeholder confidence in the organization's preparedness.

Conclusions:

  • Measuring BCM program performance is essential for continuous improvement and demonstrating value.
  • A robust metrics program ensures organizational readiness for disruptions.
  • Best practices in BCM metrics development are critical for effective program management.