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Related Experiment Videos

Patients' access to nursing records.

S Wright, N Khadim

    Nursing Standard (Royal College of Nursing (Great Britain) : 1987)
    |December 5, 1990
    PubMed
    Summary

    Patients reading their professional notes can increase satisfaction. While few patients access their notes, the option empowers them, fostering a positive patient experience in healthcare settings.

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    Area of Science:

    • Healthcare Administration
    • Patient Rights
    • Nursing Practice

    Background:

    • Patient access to professional notes is a long-standing debate in medical and nursing fields.
    • Previous discussions have centered on the implications and logistics of granting patients access to their health records.

    Purpose of the Study:

    • To explore a nursing development unit's innovative approach to facilitating patient access to professional notes.
    • To assess patient engagement with note access and its impact on their satisfaction levels.

    Main Methods:

    • Implementation of a structured process for patients to access their professional notes within a nursing development unit.
    • Monitoring patient uptake of the note-access opportunity.

    Main Results:

    • A small proportion of patients utilized the option to read their professional notes.
    • The mere availability of access to notes correlated with increased patient satisfaction.

    Conclusions:

    • Providing patients with the option to access their professional notes can enhance their sense of empowerment and satisfaction.
    • This approach represents a positive and organized strategy for improving patient engagement in healthcare.

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