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Published on: February 16, 2011
Examining the relationship between patient-centred care and outcomes
Sonia Poochikian-Sarkissian1, Souraya Sidani, Mary Ferguson-Pare
1University Health Network, Krembil Neuroscience Program, Toronto, ON. sonia.sarkissian@uhn.on.ca
Purpose:
to examine the extent to which staff nurses provided patient-centred care (PCC), as perceived by staff nurses and patients, and to explore the relationships between implementation of PCC and patient outcomes.
Design:
A descriptive correlational design with repeated measures was used. Descriptive statistics, correlations and t-tests were calculated.
Methods:
Data were collected from 63 nurses and 44 patients admitted to cardiology, neurology/neurosurgery and orthopedic units. Nurses' and patients' perception of implementation of dimensions of PCC, and patient outcomes were measured with validated instruments.
Findings:
Overall, nurses and patients reported implementation of PCC to a moderate extent. Provision of different aspects of PCC was associated with high levels of patient self-care.
Conclusions:
Implementation of PCC is expected to improve patient outcome by increasing patient self-care ability and improving satisfaction with care and quality of life.
Clinical Relevance:
The findings will guide further improvement in the implementation of PCC to continuously enhance quality of nursing care, the patients' hospital experience and readiness for discharge.
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