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Published on: November 9, 2016
Bar Code Medication Administration Technology: Characterization of High-Alert Medication Triggers and Clinician
Daniel F Miller1, Christopher R Fortier2, Kelli L Garrison3
1Daniel F Miller PharmD BCPS, at the time of the study, PGY-1 Health-System Pharmacy Administration Resident, Medical University of South Carolina, Charleston, SC; now, Clinical Pharmacy Manager, Department of Pharmacy Services John Randolph Medical Center, Hopewell, VA Daniel.Miller2@hcahealthcare.com.
Barcode medication administration (BCMA) technology can prevent errors, but workarounds by nurses and pharmacists limit its effectiveness. Continuous analysis and restructuring of workflows are essential for optimal safety outcomes.
Area of Science:
- Healthcare Informatics
- Patient Safety
- Medication Management
Background:
- Bar code medication administration (BCMA) technology is increasingly adopted to reduce medication errors.
- However, suboptimal implementation and use can lead to insufficient error prevention and introduce new risks.
Purpose of the Study:
- To assess the frequency of high-alert medication alerts generated by BCMA systems.
- To identify the types of alerts and clinician workarounds used with BCMA and electronic medication administration records (eMAR).
Main Methods:
- Retrospective analysis of medication scanning and override reports (2008).
- Evaluation of high-alert medication triggers, alert types, and override documentation.
- Observational study of nursing workarounds and analysis of pharmacy workflow issues impacting BCMA/eMAR.
Main Results:
- 17% of scanned medications triggered alerts, with 55% involving high-alert medications (e.g., insulin, hydromorphone).
- Clinician override reasons were documented in only 23% of cases.
- Nursing workarounds were frequent (median 3 per administration), including missed scans.
- Pharmacy workarounds posed risks of missed or duplicate doses and incorrect scheduling.
Conclusions:
- BCMA alerts have the potential to prevent high-alert medication errors.
- Nursing and pharmacy workarounds significantly hinder the realization of BCMA's safety benefits.
- Continuous analysis and optimization of clinical workflows are crucial to maximize BCMA's intended safety outcomes.
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